User-friendly support website for a tech hardware leader
We took care of the full project scope, including design and development. After gathering all requirements regarding page functionality and completing the project documentation, it was our UI designer’s turn to prepare desktop and mobile screens, and then, the project entered the development phase smoothly.
Clarity above all
Conserving the information architecture and making the support page really helpful for users was one of the biggest UX challenges. We had to ensure that the proposed articles were coherent and that they fitted the user’s search intent, also having in mind the level of difficulty of the issue.
Adchitects’ ability to address any issues very quickly was a valuable asset throughout the process. The team was very responsive, and they were able to accurately staff their resources onto the project.
First Line Support & Customer Consultant, Huddly
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